How To Unsend An Email in Outlook (All Versions)

How To Unsend An Email in Outlook

Did you happen to send an email to the wrong person or there is some great blunder in your email?
So we are glad to inform you that if you are using Outlook for emails, then you don’t have to worry about it.
You can recall or unsend an email in Outlook 365, Outlook 2016, or any version you are using.
In this article, you will know how to recall an email in Outlook.

What is Microsoft’s Outlook Mail?

Microsoft’s Outlook Mail is a popular email service provider that’s being used by a lot of organizations for internal communications.
Just like how you would make use of any email provider such as Gmail, Hotmail, and Yahoo, Outlook has all the functions you’d want it to have.
Outlook is available as a standalone program and as a package along with the Microsoft Office Suite.
Why would you want to use Outlook Mail you may ask?
Well, there’s a great feature called Recall Mail and we’ll be telling you how to recall an email in Microsoft Outlook.

When To Unsend An Email?

There could be many reasons why you’d want to recall an email or unsend mail.

  • Maybe the email got sent without you completing it or you forget to add in other recipients.
  • It could also be that you’ve sent the email to the wrong person or you forgot to proofread the email before sending it out.
  • The email has spelling mistakes and punctuation errors.
  • It could even be possible that you might have sent out an angry written email to someone and after sending it you decided that it wasn’t worth sending the mail.

We are pleased to inform you that Outlook lets you recall the email, but on certain conditions only. 

Various versions of Microsoft Outlook have been released over the period of time.
All the versions ranging from 2007, 2010, 2013, 2016, 2019, and the Microsoft Outlook 365 version, can recall your email.
Unfortunately, the recall or unsend function doesn’t work on Outlook for the phone and Outlook for the Web.

Let’s learn to unsend (recall) an email in Outlook 2007.

Steps To Unsend An Email in Outlook 2007

  1. First of all, you have to select the Mail tab on your Outlook 2007.
  2. Now, in the navigation panel select Sent Items.
  3. In this step, you have to open the message/mail that you would want to recall or unsend.
  4. Click on the Messages tab.
  5. Now in the Actions group click on Other Actions -> Recall This Message. If the option is not there, then open the message in a full Window (double click on the message you want to unsend).
  6. Next select either “Delete unread copies and replace it with a new message’ or ‘Delete unread copies’.
  7. You can also select or unselect ‘Tell me if recall succeeds or fails for each recipient.’ It can fill your Inbox if there are many recipients.
  8. Now you can type the message you wish to send and click on the Send button or send a new mail later.

However, there is a chance that your email couldn’t be recalled.
For example, your recipient might not be using an Outlook registered email address or you might not be using an Exchange Server account.
And more specifically, if the recipient has already read the email, then it’s not possible to recall the email.

Steps To Unsend An Email in Outlook (Newer Versions)

If you use the new versions like Outlook 2010, Outlook 2013, Outlook 2016, Outlook 2019, or Outlook 365 then all follow the same process for recalling an email.

It also depends on the outlook ribbons you are using.
There are two different ribbons in Outlook, Classic, and Simplified. Ribbons are a set of options and settings that allow you to perform different tasks.
It may be possible that your default Outlook version has Classic Ribbon or Simplified Ribbon.

Below we have added a guide for both types of Ribbons.
If you are not aware of the ribbons you are using, then you don’t have to worry if Method 1 doesn’t work, check out Method 2.
So let’s check out how to recall or unsend emails in Outlook 2016, Outlook 365, etc.

Method 1- Classic Ribbon

  • In the first step, you have to open Outlook application on your PC.
  • Towards the left pane of Outlook, click on the Sent Items.
How to Unsend An Email in Outlook
  • Now open the message/mail that you wish to recall.
    Make sure that you double-click on the message to open the mail in a full Window.
  • Go to the Message tab and click on Actions -> Recall This Message
How to Unsend An Email in Outlook
  • Now, based on your choice Click on either ‘Delete unread copies of this message‘ or ‘Delete unread copies and replace them with a new message‘.
  • You can also select the ‘Tell me if the recall was a success or a failure for each recipient’. But if there are many recipients, avoid it.
  • Once you’ve selected your desired option, click on OK.
  • You can also type in your message and hit the Send button if you will be replacing the recalled message.

Method 2- Simplified Ribbon

  • In the Outlook app, you have to open sent Items which will be on the left pane of Outlook.
  • Now you have to open the message that you wish to recall.
    (Make sure that you double-click on the message to open another window.)
  • Go to the Messages tab and click on the three dots (It will be on the extreme right).
  • Now from the options select Actions, and then select Recall This Message.
  • Next click on ‘Delete unread copies of this message‘ or select ‘Delete unread copies and replace them with a new message‘.
How to Unsend An Email in Outlook
  • You can also select the Tell me if the recall was a success or a failure for each recipient.
  • Now that you’ve selected your desired option, click on OK.
  • You can also type in your message and hit the Send button if you will be replacing the recalled message.

Considering that newer versions of Outlook have additional protection with Azure Information Protection, then you won’t be able to see the recall this message option.
Also, this function can’t be performed if you aren’t using an Exchange Services account and if the recipient doesn’t use an Outlook email address.

Make sure that people purchase and make use of the Office 365 apps for desktops, the recall feature is not available while using Outlook on any web browser, Android, and iOS apps.
It might seem like a limitation, but then there’s a good reason why you might want to own a Microsoft Office subscription plan.

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