Recently, several users have complained about Gmail crashing on their Android devices. An error message pops up on your screen saying “Unfortunately Gmail has stopped working” and Gmail crashes. In this article, we have come up with certain solutions that may help the users to fix Gmail Crashing on Android.
It is indeed an annoying issue for both students and professionals. Imagine you finished reading an important mail, and before you respond your Gmail crashes. However, need not worry, since it is a common issue and can be fixed easily by performing a few solutions.
How To Fix Gmail Crashing on Android
There are various reasons that may lead to this situation such as the app getting outdated, the cache data becoming corrupt, and unstable update, or just a simple glitch. Without wasting any more minutes, let’s check out the solutions.
Method 1. Update the Gmail app
An outdated version of a device can be highly troublesome for the users, as it does not comply with the system anymore. So, you should try updating the Gmail app. To do so:
- Move to the PlayStore and tap on the three-dots icon at the top-right corner.
- Now, go to “My apps & games”, and check whether any update is available for Gmail or not.
- If there is an “Update” available, then tap on update.
Once you update the app, check whether the error has been fixed or not.
Method 2. Clear the cache and storage
There are times when a corrupt cache or storage can also lead to this issue. You can also try clearing the cache and the storage data from the settings menu to refresh the app cache & storage if anything conflicts with it. To do so:
- Move to the device Settings menu and tap on Apps & Notifications.
- Next, you have to click on See all apps option. A list of all the installed apps on your device will appear before you.
- Search for Gmail and select Gmail from the list. Next, tap on Storage & Cache.
- Once you tap on Clear cache, all the cached data will be deleted.
- Next you have to tap on Clear storage and select OK to delete the app storage data from the phone.
- Go back once to the App Info page again and select Force stop of the Gmail app.
- If prompted, confirm the process, and re-open the Gmail app to check for the issue.
The process might ask you to logout from you account, so try this method only if you remember the password to your account.
Solution 3. Reinstall the App
This is one of the handiest workarounds which works almost in every situation. To do so:
- Move to Google Play Store app > Search for the Gmail app.
- Tap on it to open the app preview or installation page.
- Now, tap on Uninstall to delete Gmail from your handset.
- After waiting for a couple of seconds, tap on Install to reinstall it.
Solution 4. Uninstall Gmail Updates To Fix Gmail Crashing
A recent update can also cause trouble, for example, an issue with the stability or has some bugs that basically trigger the app to crash. To uninstall a recent Gmail update, follow the below-given steps:
- First, you have to open the Settings menu on your Android phone.
- Now, tap on Apps & Notifications > Select See all apps to view all the installed apps on your device.
- Locate and select the Gmail app from the list.
- Now, move to the top-right corner of the screen and tap on the three-dots icon menu.
- Here you will find an option to uninstall updates option to go back to the previous app version.
Solution 5. Remove Google account and sign back in
There is a possible chance that the app crashing issue on the Gmail app is concerned with Google account-related reasons. So, it is highly recommended to simply remove the Google account which is signed into your device and sign back into it again. Once you do it, check whether that problem has been fixed or not. To do that:
- You have to open the Settings menu on your Android phone.
- Select Accounts > Choose to Google from the list.
- Now you have to choose your Google account from the list.
- Tap on Remove account and confirm the process.
- Now restart your device. Move back to the Account Settings page again and re-add your existing Google account.
- Scroll to the bottom of the accounts and tap on Add account.
- Finally, confirm your device security pin/pattern and enter your Google account credentials to sign in.
Solution 6. Leave Beta Program of the Gmail app
Google runs a beta program for Gmail to offer some new features or improvements before releasing them for the public stable version. If you are also one of those users who have opted for the Gmail beta program on the Play Store, then you may experience some issues in some cases. So in order to leave the Beta Program of the Gmail app, follow the below-given steps:
- First, open Google Play Store.
- Now, look for Gmail and tap on it to open the app installation page.
- Scroll down the page and you’ll find out an option called ‘You’re a beta tester’.
- Here you’ll be able to exit from the beta testing program by tapping on ‘Leave’.
- If prompted, confirm the process and then install the latest stable version of Gmail from the Play Store.
Solution 7. Reset App Preferences
There are times when an incompatible setting or app configuration can cause trouble with Gmail. Once you perform this ‘Reset app preferences’ option from the Settings menu on your Android device, you’ll restore the app settings to the factory default state. To do so:
- Open the Settings menu > Tap on Apps & Notifications.
- Now you have to tap on the three-dots icon menu from the top right corner.
- Select Reset app preferences > If prompted, confirm the action.
Restart your device and check whether the issues have been fixed or not. It should fix the Gmail crashing issue on your Android device completely.
Solution 8. Free up storage on your device
Lack of space can also lead to the issue of Gmail crashing. So you must keep a little storage free on your device. The advised free storage is 1 GB at least. To do so:
- Move to Settings and tap on Storage to check your phone storage.
- Now, click on Internal Storage to check out the apps that are consuming unnecessary storage.
- You have to delete unnecessary files, not-so-important apps or games, media files, WhatsApp conversation files, etc to free up the space
Solution 9. Turn off the Battery Saver feature
A battery saver is an essential tool to save some extra battery and keep your phone going throughout the day. However, this option may also lead to some issues with the app opening or incoming notifications, or even crashing. To turn off the battery saver feature, follow these steps:
- Pull down the quick settings tile on your device and turn off the Battery Saver feature directly.
Also, you can go to settings and turn off the toggle from there only. Feel free to drop your queries in the comment section and make sure to check our other useful solutions.